Q: Should I replace the locks if I have moved?

Often, there will be many copies of a key. They are given to neighbours, dog walkers and tradesmen, for example. Therefore, so that you know exactly which keys exist for your house, it is advisable to change your locks when you move into your new home.

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Q: My door handle is dropping - why?

There could be an issue with the handle springs. Alternatively, the locking mechanism / gearbox is faulty and will need probably need replacing. We will assess and fix the problem.

 

Q: My door lock is stiff - can you fix it?

Yes this can fixed. In most cases it is the mechanism, or the lock itself, therefore it will probably need replacing.

 

Q: How easy is it for burglars to break in?

It depends on the lock. A standard Euro cylinder door lock, for example, can be broken into in around 15 seconds. We fit anti-snap locks that offer a much, much higher level of protection. They cannot be bypassed using ‘Lock Snapping’, which is a very popular method for burglars.

 

Q: Can you make my house more secure?

We can fit anti snap locks to improve the security of your property. This guards against ‘Lock Snapping’ where entry to a property can be gained in around 15 seconds. Crime statistics show that approximately 27% of all burglaries (in some areas) involved snapping ‘Lock Snapping’.

 

Q: Do you recommend any brand of lock?

Our website displays some of the leading brands we use. We will always discuss options based on your budget and level of security needed.

 

Q: Do you work with landlords?

Yes, we work with a few landlords.

 

Q: What is the most secure type of lock?

The quality of the lock is largely determined by the cost. This reflects how secure it is. An example of a good quality lock would be a 1 or 3 star anti snap lock.

 

Q: Do you come out to business premises?

Yes, we are a commercial and residential locksmith. We also work with security companies and estate agents.

 

Q: Are you a qualified locksmith?

Steve Flemming trained with Taylors Locksmiths in Gateshead.

 

Q: Will you have to break my lock to get in?

If your lock can’t be picked due to anti-snap pins, we may have to break the lock to get in. However, we always do our best to avoid this.

 

Q: How quickly can you get to me?

Our average response time is just 30 minutes depending on where we are in the area.

 

Q: What areas do you cover?

From our base in West Moor, Newcastle upon Tyne we cover all areas within a 15 mile radius including; Ashington, Blyth, Cramlington, Gosforth, Moorside, North Shields, North Tyneside, Wallsend and Whitley Bay.

 

Q: What if you can’t get into my house?

We’ve never had a case where we haven’t been able to gain access to the property.

 

Q: Are you insured?

Yes, we have full Public Liability Insurance.

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